1 – 2 years

1.75-2.75 Lacs P.A.

Renigunta

Job highlights

Experience in B2B inside sales within glass and hardware segment with strong negotiation and key account management skills
Manage inbound/outbound sales inquiries, generate and close leads, maintain client relationships, coordinate order fulfillment, and ensure customer satisfaction

Job match score

Early Applicant

Keyskills

Location

Work Experience

Job description

Job Description:

We are seeking a proactive Inside Sales Executive to handle B2B clients in the glass and hardware segment. The role involves managing client inquiries, generating and closing leads, and maintaining strong relationships with existing customers such as builders, architects, dealers, and contractors.

Key Responsibilities:

Handle inbound and outbound sales inquiries related to glass products and hardware solutions.
Understand client requirements (Glass shops, Glass fabricators, builders, architects, interior designers, dealers) and recommend suitable products.
Respond to client queries regarding product specifications, pricing, availability, and delivery timelines.
Generate new business opportunities through calls, emails, and follow-ups.
Convert leads into successful sales by negotiating and closing deals.
Prepare and share quotations, proposals, and product details with clients.
Maintain strong relationships with existing clients to ensure repeat business and long-term partnerships.
Coordinate with production, logistics, and dispatch teams for order fulfillment and delivery updates.
Track orders from confirmation to delivery and ensure customer satisfaction.
Upsell and cross-sell additional glass or hardware products based on customer needs.
Maintain accurate records of leads, client interactions, and sales activities in internal systems.
Resolve customer concerns or complaints in a timely and professional manner.
Follow up for payments and ensure timely collections from clients.
Stay updated on product knowledge, market trends, and competitor offerings.